ALUVISTA

Privacy Policy

Last updated: 14 May 2026

This Privacy Policy explains how SA-BE STROYMONTAGE BG LTD (trading as ALUVISTA) collects, uses and protects your personal data when you use this website or contact us. We comply with Regulation (EU) 2016/679 (GDPR) and the Bulgarian Personal Data Protection Act.

1. Data controller

SA-BE STROYMONTAGE BG LTD (СА-БЕ СТРОЙМОНТАЖ БГ ЕООД)
UIC (EIK): 208639126
Registered address: ul. Evropa 7, fl. 1, ap. 3, 8200 Pomorie, Burgas region, Bulgaria
Email: info@aluvista.bg
Phone: +359 877 024 573 / +359 895 46 33 66 / +359 878 27 72 00

2. What data we collect

  • Identification & contact data you submit via our contact form (name, company, email, phone, message).
  • Communication history when you call, email or write to us.
  • Technical data your browser sends automatically (IP address, user-agent, timestamp) — used only for security and basic server logs.

3. Purposes & legal basis

  • Reply to your inquiry / prepare a quote — Art. 6(1)(b) GDPR (steps prior to a contract).
  • Customer relationship & after-sales support — Art. 6(1)(b) and (f) GDPR.
  • Legal & tax compliance (invoicing, accounting) — Art. 6(1)(c) GDPR.
  • Site security and abuse prevention — Art. 6(1)(f) GDPR (legitimate interest).

4. Cookies

This website uses only strictly necessary storage — a singlealuvista-langentry in your browser's local storage to remember your language preference. We do not use analytics, advertising or tracking cookies. If we ever introduce them, we will ask for your consent first via a cookie banner.

5. Sharing & recipients

We do not sell your data. We share it only with: our hosting provider (for delivering this website), our accounting/legal advisors when required, and public authorities where required by Bulgarian or EU law. Carriers and installation partners only receive the minimum data needed to deliver and install ordered products.

6. International transfers

Data is processed within the EU/EEA where possible. If a service provider is located outside the EEA, we ensure adequate safeguards under Chapter V GDPR (adequacy decision or Standard Contractual Clauses). When we sell or ship products to non-EU countries, we transfer only the customs/contact data strictly required.

7. Retention

  • Inquiry messages: up to 24 months from the last contact.
  • Contracts & invoices: 10 years (Bulgarian Accountancy Act).
  • Server logs: up to 12 months.

8. Your rights

Under GDPR you have the right to access, rectify, erase, restrict, port and object to the processing of your personal data, and to withdraw consent at any time. Contact us at info@aluvista.bg. You may also lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP) — cpdp.bg.

9. Changes

We may update this policy. The "Last updated" date above will reflect any change.